Customer Service, Sales and Support

FrogNet has several locations where you can sign up for FrogNet in person. Click here for a listing of signup points or you can join us over the phone. Office hours for our signup points vary. Click here for a listing of our signup points' hours.

Office Hours and Tech Support hours are listed on our home page

Our fax number is 1-740-594-4904

Our toll free number is 1-888-593-3764.

When calling, please remember to tell us your frognet username. Generally, your username is the first half of your frognet email address. For example, if your email address was joefrog@frognet.net, your username is most likely joefrog

Our phone system is divided into the following categories:
Press 1 to sign up for FrogNet or to inquire about your bill.
Press 2 for payment information.
Press 3 for common mail server settings information.
Press 4 for an abreviated list of dial-up phone numbers.
Press 5 for technical support.
Press 6 to leave a message.

Reach Us By Email

If you have a general technical support question, comment or question about your bill, send e-mail to this address. Please call us by phone If you want your question to be answered as quickly as possible.

Send an e-mail to this address if you have a question about your virtual domain. Please visit this page first if you are trying to host a domain with FrogNet.

Send email to this contact if you are the victim of spam emails, attacks to your account or email, Dos (denial of service attacks) and so on.

This is the email contact for network infrastructure issues.

Email this link if you are seeking employment at FrogNet.

Our Address

FrogNet
6 South Court St.
Athens, OH 45701

Click HERE for a Map and Driving Directions